If you would like to return a product, you have 14 days after receiving the shipment . You do not have to specify a reason. Just fill in the return form available on our website and send us the package. The term of the payment return can range from 5 to 14 days, in accordance with applicable regulations. If you paid for your order with cash on delivery and you provide us with your bank account number, your refund will be on your account number.
Delivery costs depend on the choice of payment option and the method of the shipment delivery. At the stage of registration of the order, the customer has the option to choose postal services among: Poczta Polska S.A., UPS courier or delivery to one of the parckage machines operated by InPost. For individuals who are particularly interested in free shipping, we provide the option of a standard, registered postage. The delivery time depends on the choice of delivery option and is from 3 to 10 working days in the country. Foreign supplies depend on the individual capabilities of the above mentioned carriers. Their rules are available on the website.
You are granted the rights in terms of defects of non-compliance with the agreement for all products purchased in the store, WINTHIN A PERIOD OF 2 YEARS from the date of purchase in accordance with the act of 30 May 2014 on consumer rights. If your product has a defect, you can file a complaint using our form under Exchanges and Returns.Send the return package on the address:
Recording the RMA form will significantly accelerate the process of handling Your return or claim.
Please type the verification data to find Your information concerning order.
Filling in the form will take no longer than 2-3 minutes.